Privacy Policy

1. Introduction

At EXPERT CONSULTING JT SIA and www.whiteorchidcatalog.com, we care about your privacy and personal data protection. We respect your right to the lawful processing of personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Latvia.

This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to your data.

2. Data We Collect

We collect only the personal information you provide to us when making an order or registering on our website.

• Name – to identify you when processing or delivering your order.
• Email address – to send order confirmations, invoices, and information about your purchase.
• Phone number – to contact you regarding your delivery or order details.
• Delivery address – to ensure proper shipment of your goods.
• Payment information – processed securely through our payment providers (we do not store full card data).

3. How We Use Your Data

• To process and fulfill your order.
• To contact you regarding delivery or payment information.
• To send invoices and order confirmations.
• To inform you about new product arrivals and promotions (only if you have given explicit consent).
• To maintain accounting records as required by Latvian law.

4. Sharing of Personal Data

Your personal data may be shared only with trusted partners for the purpose of fulfilling your order:

• DPD Latvija and SmartPost (Posti) – for delivery services.
• Accounting service providers – for proper bookkeeping and invoicing.
• Authorities and institutions – only when required by applicable law.

5. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described above or as required by law.

• Data for marketing purposes – deleted within one week after you withdraw your consent.
• Data on invoices and accounting documents – stored for 5 years according to legal requirements.

6. Your Rights

You have the following rights regarding your personal data:

• Access your personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw consent for data processing at any time.
• Request deletion (“right to be forgotten”) where applicable.
• Object to processing for direct marketing purposes.

You can exercise your rights by contacting us at info@whiteorchidcatalog.com.

7. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. All data transmission between you and our website is encrypted via SSL.

8. International Transfers

Your personal data is not transferred outside the EU/EEA. All processing takes place within the European Union.

9. Contact Information

EXPERT CONSULTING JT SIA
Reg. No: LV40203582773
Address: 12 Tirdzniecības Street, Preiļi, LV-5301, Latvia
Customer Service: +371 20 66 22 44
Email: info@whiteorchidcatalog.com
Website: www.whiteorchidcatalog.com